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Copyright

Cisco Network Security Troubleshooting Handbook
Mynul Hoda
Copyright © 2006 Cisco Systems, Inc.
Cisco Press logo is a trademark of Cisco Systems, Inc.
Published by:

Cisco Press
800 East 96th Street
Indianapolis, IN 46240 USA
All rights reserved. No part of this book may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, without written permission from the publisher, except for the inclusion of brief quotations in a review.
Printed in the United States of America 1 2 3 4 5 6 7 8 9 0
First Printing November 2005
Library of Congress Cataloging-in-Publication Number: 2003116568

Trademark Acknowledgments

All terms mentioned in this book that are known to be trademarks or service marks have been appropriately capitalized. Cisco Press or Cisco Systems, Inc. cannot attest to the accuracy of this information. Use of a term in this book should not be regarded as affecting the validity of any trademark or service mark.

Warning and Disclaimer

This book is designed to provide information about troubleshooting Cisco network security through the eyes of a Technical Assistance Center (TAC) Support Engineer. Every effort has been made to make this book as complete and as accurate as possible, but no warranty or fitness is implied.
The information is provided on an "as is" basis. The authors, Cisco Press, and Cisco Systems, Inc. shall have neither liability nor responsibility to any person or entity with respect to any loss or damages arising from the information contained in this book or from the use of the discs or programs that may accompany it.
The opinions expressed in this book belong to the author and are not necessarily those of Cisco Systems, Inc.

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For more information please contact: U.S. Corporate and Government Sales 1-800-382-3419 corpsales@pearsontechgroup.com
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At Cisco Press, our goal is to create in-depth technical books of the highest quality and value. Each book is crafted with care and precision, undergoing rigorous development that involves the unique expertise of members from the professional technical community.
Readers' feedback is a natural continuation of this process. If you have any comments regarding how we could improve the quality of this book, or otherwise alter it to better suit your needs, you can contact us through e-mail at feedback@ciscopress.com. Please make sure to include the book title and ISBN in your message.
We greatly appreciate your assistance.

Publisher John Wait

Editor-in-Chief John Kane

Cisco Representative Anthony Wolfenden

Cisco Press Program Manager Jeff Brady

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Production Manager Patrick Kanouse

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Project Editor Marc Fowler

Copy Editor Interactive Composition Corporation

Technical Editors Qiang Huang, Nadeem Khawaja, and Jonathan Limbo

Editorial Assisant Raina Han

Book/Cover Designer Louisa Adair

Composition Interactive Composition Corporation

Indexer Tim Wright



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Americas Headquarters
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Cisco Systems has more than 200 offices in the following countries and regions. Addresses, phone numbers, and fax numbers are listed on the Cisco.com Web site at www.cisco.com/go/offices.
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Copyright © 2003 Cisco Systems, Inc. All rights reserved. CCIP, CCSP, the Cisco Arrow logo, the Cisco Powered Network mark, the Cisco Systems Verified logo, Cisco Unity, Follow Me Browsing, FormShare, iQ Net Readiness Scorecard, Networking Academy, and ScriptShare are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn, The Fastest Way to Increase Your Internet Quotient, and iQuick Study are service marks of Cisco Systems, Inc.; and Aironet, ASIST, BPX, Catalyst, CCDA, CCDP, CCIE, CCNA, CCNP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, the Cisco IOS logo, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Empowering the Internet Generation, Enterprise/Solver, EtherChannel, EtherSwitch, Fast Step, GigaStack, Internet Quotient, IOS, IP/TV, iQ Expertise, the iQ logo, LightStream, MGX, MICA, the Networkers logo, Network Registrar, Packet, PIX, Post-Routing, Pre-Routing, RateMUX, Registrar SlideCast, SMARTnet, StrataView Plus, Stratm, SwitchProbe, TeleRouter, TransPath, and VCO are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries.
All other trademarks mentioned in this document or Web site are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0303R)
Printed in the USA

Dedications

This book is dedicated to my loving parents, whose care, unconditional love, and sacrifice resulted in where I stand today. They are the best parents in the worldtrue blessings from God, indeed!!!
And,
My wife, Rashida, whose sincerity, love, care, and thoughtfulness gave me the energy to complete this project. She is a true friend, a very best life partner, and a very fine human being.
And,
My 20-month-old son, Rayaadh, whose cute and innocent face brings me a new level of energy every dayI can walk any difficult path for that innocent smile on the face of my baby boy.

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